How do I get additional license for my account?
2. Go to "My Plan" on the dashboard
3. Click on the "Add license" option
4. Add the required number of licenses; then click on "Proceed
5. An order summary screen and a payment gateway page will load. Choose the payment method and complete the payment.
6. A confirmation message will be shown after successful payment.
How many user logins do I get with a single Pickcel account?
As of now, you'll get only one user login for an account for the Trial and Professional plan. Enterprise users will get a multi-user login feature upon request. In the future, you will get a provision to add multiple accounts with different ...
What is the cloud storage that we get in Pickcel console account and can it be increased?
Pickcel provides the following standard storage for different types of accounts. In the case of Enterprise accounts, Pickcel can increase storage quota depending on the requirement. 1. Trial account 1 Display 200 MB cloud storage 2. Standard account ...
Can I get a screenshot of the content that is running on the screen?
Yes, you can take a screenshot in real-time to check what content is running. However, note that All media player /screen types do not support remote screenshots. For Android-based media players, the first time when a screenshot is being taken, the ...
Can I cancel my account anytime?
With Pickcel trial service you have no obligations and no hidden commitments. You can cancel your account anytime. However, for the paid versions it depends on the contracts and commitments. For more information, contact our support team.
How does your license model work?
We have three licensing models: 1. Professional or subscription-based plan 2. Enterprise for more than 250 displays 3. On-premise solution which can be hosted on your data center or cloud For more information, visit ...