I have assigned a news app to the screen, but it is showing black screen. How do I fix it ?
If you have assigned a composition containing any news app and if its showing black screen, there are various ways to troubleshoot it.
1. Login to Pickcel console and go to the screen details. Clear cache/data from the options.
2. If its still not working ,then create a fresh news app and then assign to the screen.
If none of the above steps are working ,then please contact our support team