If I encounter an "Unauthorized user" error when logging into my menu app, what should I do?

If the app was initially created by one user but is being accessed by another user, you might encounter the "Unauthorized User" error.

In such cases, please click on "continue" and log in using the account under which the app was originally created.

If you encounter any additional problems, please reach out to our support team for help.

• Related Articles

• How to integrate Square in Digital Menu Board App in Pickcel?

  Integrating Square with Pickcel's platform allows you to seamlessly synchronize your menu items from your Square account to your digital menu boards. Follow the steps below to integrate Square with Pickcel: Ensure that you have an active Square ...

• How to integrate Clover in Digital Menu Board App in Pickcel?

  Integrating Clover with Pickcel's platform allows you to seamlessly synchronize your menu items from your Clover account to your digital menu boards. Follow the steps below to integrate Clover with Pickcel: Ensure that you have an active Clover ...

• How to add the DS MENU app from the Pickcel App Store?

  1. Create your DS Menu account here. 2. To learn how the DS MENU application works, refer to this user guide. 3. To publish the menu boards in your digital signage, use any URL provided next to the HTML5 label. 4. Go to the 'Apps' module. 5. Search ...

• Is Animation supported on Digital Menu Board in Pickcel?

  As of now, Pickcel does not offer animation support for digital menu boards. We are committed to enhancing our services and value your input. If you encounter any issues with the Digital Menu Board app, please feel free to reach out to our support ...

• How to add the App for Slack from the Pickcel App Store?

  Pickcel's Slack allows you to show content from your Slack account and a channel where you are a member. 1. Login to your Pickcel account. Click on the Apps module. 2. Search for the app Slack using the Search box and you will find the app "App for ...