Is Proof of Play (Reports) available in Pickcel?
Yes, we offer two distinct types of reports:
- Asset Report/Media Report: This report provides details regarding the number of times your assets (images, videos, and apps) have been played in loops, including the duration of each asset's playback.
- Uptime Report: This report offers insights into the duration for which content has been displayed on the screen.
If you require further information, please don't hesitate to get in touch with our support team
Do I need active internet connection to play contents in Pickcel digital signage?
Pickcel offers offline content rendering for Image/Video and Scroller applications. In these scenarios, the Pickcel player downloads all the content locally and plays it according to the schedule. However, an active internet connection is necessary ...
How do I access my Uptime reports?
Here's how to view your Uptime report: Log in to your Pickcel account. Navigate to the "Reports" module. Click on "Uptime Reports." Choose your report period: Daily, Monthly, or Custom (where you can specify date ranges). Click "Continue." You'll see ...
How to add the App for Slack from the Pickcel App Store?
Pickcel's Slack allows you to show content from your Slack account and a channel where you are a member. 1. Login to your Pickcel account. Click on the Apps module. 2. Search for the app Slack using the Search box and you will find the app "App for ...
My uptime reports aren't being generated. What should I do?
If Uptime reports are not being generated, there could be three possible reasons: The device may be powered off or offline. The Pickcel app might not be actively running on your screen. If you do a clear data for your device. To address these ...
What is Quick Play and How to assign a quick play to the screens?
If you wish to immediately display a composition on a screen for a specific duration, you can employ the Quick Play option. Quick Play takes precedence over any existing schedules on the display. This feature is best suited for urgent or emergency ...