What is the difference between "Reload screen", "Clear cache" and "Clear data" ?
All three options allow you to remotely maintain the Pickcel app.
(To access these options go to screen details and click on three dots - refer to the screenshot below)
Reload Screen: This will reload/refresh the installed Pickcel application and fetch the latest schedule again. You can use this to validate if the screen is connected to the console (there is not network issue) or if the scheduled content is running on the screen.
Clear Cache: This will clear the local cache (the locally stored scripts and schedule definitions) of the Pickcel application, and immediately fetch the scripts/schedule definitions from the console again, and reload the screen. This option can be used if you observe content/schedule is not playing correctly and the issue does not get rectified after screen reload.
Clear Data: This will clean all the files (all media files and script files) that have been downloaded so far to the local storage by the Pickcel app and then re-download the currently playing content and start playing it. This option can be used if you suspect the media files are not playing correctly or have corrupted.
This option should be used carefully and preferably should not be used in case of slow/unstable internet.
How do I deactivate a display/screen?
Watch on youtube! 1. Log in to Pickcel https://console.pickcel.com/#/ 2. Select the "Screen" option from the menu 3. Click on the name of the screen that you want to deactivate from the list of added screens. 4. The screen ...
What is a difference between Quick Play and Scheduling?
Quick play : This is to display the contents on the screen on demand immediately for maximum of 24 hours. This can be utilized for displaying emergency messages. This option will be given first priority while running the contents. Scheduling : Here ...
How to add a webplayer (temporary screen) ?
If you do not have a screen readily available to try out, you may use the 'Webplayer' option in the screen module. The Webplayer allows you to try out how the composition works on a screen. This is just an option to get an idea of how the software is ...
How many schedules can I assign to a single screen?
A single screen can have only one active schedule at any given time. If a new schedule is assigned to a screen that already has an active schedule, the new schedule will replace the existing one.
Can I have multiple schedules for a screen ?
No, we can not have multiple schedules for a screen. But we can have multiple compositions arranged in day sequences inside a schedule which will cover all the requirements. If one screen already has active schedule and if you try to assign a new ...