Who can become an Enterprise user?
You can become an Enterprise user if your license requirement is for more than 250 displays. Any existing Trial or Professional/Business account can be converted to an Enterprise account.
How many user logins do I get with a single Pickcel account?
Currently, both the Trial and Professional plans offer a single user login per account. However, Enterprise users can request access to a multi-user login feature. In the future, we will introduce the ability to add multiple user accounts with ...
What are Roles and how do I set user Roles for a user?
A user role defines a set of permissions for users to perform a group of tasks. By default, there are 4 roles. Admin, Manager, Editor, and Operator. The first registered user gets assigned as the 'Admin' who has access to everything in the account. ...
How does a user register in Pickcel digital signage?
For a user to register in Pickcel, follow these steps: Access the following web address in your preferred web browser: https://console.pickcel.com/#/register. Provide the required information to establish an account, utilizing a valid email address, ...
Who is a Sub user and How do I add sub users in Pickcel ?
Sub-User means any person that is given access to the particular Pickcel account by the Admin user of that account. The access of the subuser can be restricted using roles and permissions. Please refer What are Roles and how do I set user Roles for a ...
If I encounter an "Unauthorized user" error when logging into my menu app, what should I do?
If the app was initially created by one user but is being accessed by another user, you might encounter the "Unauthorized User" error. In such cases, please click on "continue" and log in using the account under which the app was originally created. ...