Why is Default Content running on my screen even after schedule is associated to it?
Default composition is a composition set to any screen that has no Quick Play or scheduled content assigned to it. This is also the composition that starts to play automatically whenever a new screen is added.
Default content may be running on your screen in the following cases :
- There is no active schedule or quickplay associated to the device.
- You have an active schedule, but there is no content(composition) assigned during that particular time.
- You have assigned the schedule and while the content is getting downloaded
- In case of any network issues ,if the assigned content did not get downloaded properly
to know how to add a default composition
How to view and edit the Schedule from Screen details?
To view and edit Schedule from screen details, 1.Log in to your Pickcel account and navigate to the screen module, which will open up. Then, choose the specific screen for which you wish to view the schedule. 2. In the "Current schedule" column, ...
Why is my screen always showing the default composition?
When no Quick Play or Schedule is assigned to your screen, the default composition will be displayed. However, if you've configured a Quick Play or Scheduled a composition and it's not appearing on your screen as intended, we recommend conducting a ...
Can I get a screenshot of the content that is running on the digital signage screen ?
Yes, you can take a screenshot in real-time to check what content is running. However, note that All media player /screen types do not support remote screenshots. The process to take a screenshot - log in to Pickcel account. Select the display ...
How do we Schedule or Publish contents on the screen?
There are three ways to schedule/publish the contents. 1. Quick Play Click on "Composition" Create a composition if you do not have one created. Hover your mouse on to that composition to see the "Play" icon and click on it. Give a name to this quick ...
Why is the Default content not displaying on the screen after a reboot?
If you reboot your screen and the Default Content doesn't show up, here are two main things to consider: Connectivity Issues: Look at the three dots in the bottom right corner of your screen. If the first dot is red, that means there's no internet ...