Why is my media files are not getting deleted ?
Any media files added to Pickcel console can be deleted using the delete option against it. But if the media files are associated to any composition, then the media files will not be deleted and you will observe below error :
In such cases, you will first need to delete the quickplay or schedule which is using the media, then delete the compositions using the media and then you may be able to delete the media file.
Why compositions are not getting deleted ?
Any composition created in Pickcel console can be deleted using the delete option against it. But if the compositions are associated to any schedule/quickplay or set as default composition, then those can not be deleted and you will observe the below ...
I want to make the media files available to the sub users. How can I do that ?
By default the media files you upload are private to you. You can make it available to all of your sub users by selecting an option while uploading the media file. Please contact our Support team to enable this option in your account. Once you have ...
How to add media in Pickcel Console?
1. Login to your Pickcel account. > Click on Media menu 2. Click on the "Media" button. 3. Click on "Upload files" option 4. Click on "Upload From Computer" to upload or you can also drag and drop media files from your computer. 5. You can track ...
How to delete media in Pickcel digital signage?
Any media types (images,videos,PDFs and apps) can be deleted from media module following below steps, unless its not associated with any composition. 1. Login to console and click on Media module 2. Hover against the media to be deleted and three ...
What is the maximum media file size that can be uploaded to Pickcel?
We don't have any file size restrictions for uploading media files. However, we recommend uploading files up to 500 MB at a time if your internet speed is not stable.