Having a problem with the screen turning off automatically after sometime. What should I do?

• Related Articles

• The content on my screen is not playing correctly, facing issues like white space or freezing. What should I do?

  If your screen is Freezing: If your screen experiences freezing, it's advisable to perform a restart of the screen or device. Additionally, we recommend turning off the screen for a period of time at least once a day. This approach can effectively ...

• My screen has displayed 'Waiting for content' for an extended period. What should I do?

  If the 'Waiting for content' message persists on your screen, try these troubleshoot actions from your console: Open your Screen module and click on the screen name which is showing "Waiting for content". Then click on the three dots at top right ...

• Why it is showing "Deactivated " message on my screen in Pickcel?

  A deactivated message is shown on your screen if you have deactivated your screen or your trial period is over or if you have not done the payment. If your trial period has expired, you can confirm that by logging in to your Pickcel console and you ...

• What do the three dots (Health indicators) on my screen signify, and how do they operate?

  The three dots, also known as health indicators, provide insights into the screen/device's status. Each dot conveys specific information: The first dot indicates the server/internet connection. A green dot signifies a healthy connection, while red ...

• Why is Default Content running on my screen even after schedule is associated to it?

  Default composition is a composition set to any screen that has no Quick Play or scheduled content assigned to it. This is also the composition that starts to play automatically whenever a new screen is added.  Default content may be running on your ...