1.  Accessing the Partner Console
   

   1. Log in to the Pickcel Partner Console at https://console.pickcel.com/partner
      
   2. Your login credentials will be provided by the Pickcel Sales team.

2. Adding a New User (Entity)
   

   1. Once logged in, you will see the page shown below:
      
      
      
      
   2. Click on the "+ Entity" button. This will allow you to add a new user, where a user is an entity (organization) using Pickcel's services.
      
      

   • Fill in the required user details:

   • Entity Name: The organization's name.
   • Email ID: The user's email address (used for login).
   • Contact Person's Name: The primary contact person for the entity.
   • Mobile Number: The contact person's mobile number.
   • Password: A secure password for the user's account.

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   1. Click the "Add" button to create the user account (Entity).
      
      
      
   2. After creating the entity, the list of user accounts that you just created will be displayed, as shown in the image below
      
      

3. Notifying the User
   After successfully creating the user account, share the username (email ID) and password with the user.  

Note:

1. Users will login via: https://console.pickcel.com . Partner is responsible to share email and password for the user to login.
   
2. By default, 2 licenses will be assigned to the new users/entity. If you require additional licenses for an entity, please contact our Sales team at contact@pickcel.com.
   

Modifying User Account Information

In the Partner Console, you can edit user details, status, and change passwords.   

1. Navigate to the "User" section and hover over the row corresponding to the user you want to edit. A 3-dots icon will appear; click on it.
   
   
   
2. When you click "Edit," you can change the username and modify the user account's status (Active or Inactive). Once finished, click "Update" to save the change.
   
   
   
3. To change the password, hover over the row you want to change, click on the 3-dots icon, and then click "Change Password." Enter the new password and click "Change Password" to update the user's password. Be sure to share the new password with the user.
   
   

Viewing Screen Details

In the Partner Console, you can view screen details, creation date, screen code, and status.

1. To do this, navigate to the "Screen" section in the Partner Console. You will be able to view details like screen name, entity name, created date, last seen online, screen code, and status. This helps you keep track of the screens and their respective details.