Why is the Default content not displaying on the screen after a reboot?
If you reboot your screen and the Default Content doesn't show up, here are two main things to consider:
- Connectivity Issues: Look at the three dots in the bottom right corner of your screen. If the first dot is red, that means there's no internet connection. Just connect your device to the internet, and the default composition should start playing again.
- Content Downloading: If the first dot is green and the second dot is yellow, it means content is still downloading from the server. You might see a "Waiting for content" message. Once the content is downloaded, the default content will start playing.
If you keep seeing "Waiting for content" for a while, you can refer to our document for help. And if you run into any other issues, don't hesitate to contact our
support team—they're here to assist you.