Im using a URL app & the content is not responsive or loading on the screen.

Why the content is not responsive or not loading on the screen when i use URL app?

When a website fails to load there are several factors that might contribute to this issue. It's essential to troubleshoot these potential reasons to identify and address the problem.

Here are some common causes to consider:
  1. Cross-Origin Restrictions
  2. X-Frame-Options Header
  3. Content Security Policies (CSP)
  4. JavaScript Errors
  5. Incompatible Features
  6. Website Blocking Iframes
  7. HTTPS vs. HTTP (Only HTTPS links are allowed)
  8. Frame Breaking Scripts
Responsive issue : Certain websites might lack the responsiveness needed to adapt content for varying resolutions, resulting in unresponsive content on the screen.

Unfortunately, Pickcel cannot address these restrictions as they are implemented on the website's side, you can always contact our support team, who will help you out in understanding this. 

    • Related Articles

    • How to add the App for Slack from the Pickcel App Store?

      Pickcel's Slack allows you to show content from your Slack account and a channel where you are a member. 1. Login to your Pickcel account. Click on the Apps module. 2. Search for the app Slack using the Search box and you will find the app "App for ...
    • How to use android smartphone as digital signage screen?

      Steps to install the app from Google Play Store The Pickcel signage player app can be installed on any Android phone by directly accessing https://play.google.com/store/apps/details?id=pickcel.digital.signage or by following the below steps : 1. Go ...
    • How to add the Web URL App from the Pickcel App Store?

      1. Login to your Pickcel account. Go to the 'App' module. 2. Search for the web URL app using the search field. 3. Hover over the web URL app and click on the 'Create App' button. 4. Enter a name for the app. 5. Enter a URL Only the HTTPS link is ...
    • How to use the Canva app in Pickcel?

      To use the Canva app, follow these steps. 1. Login to your pickcel account. Go to Media module. 2. Click on Add Media. 3. Click on Canva and select any of the options from the list. 4. After you select your option, a pop up will open and you have to ...
    • Why my Android 11 TV (TCL, Sony etc) is showing black screen or waiting for content ?

      Your Android TV might display a black screen or show a "waiting for content" message due to one of the following reasons: Recent Android Update from Version 9 to 11: If your Android operating system has recently been updated to version 11, we ...