On-Premise
What to Do If Composition or Media Preview Is Not Working in Pickcel On-Premise?
If you're unable to preview compositions or media files in your Pickcel on-premise setup, it may indicate a configuration or system-level issue. Please reach out to our support team for assistance: ? support@pickcel.com ? contact@pickcel.com Our ...
How to Add a Sub-User in Pickcel On-Premise?
By default, each admin account includes access for one sub-user. If you need to add more sub-users to your account, please contact the Pickcel support team at support@pickcel.com with your request. They will review your requirement and help enable ...
How to Reset Your Password in Pickcel On-Premise?
There are two possible scenarios for resetting your password: Case 1: Never Logged In and Forgot the Password If you have never logged in to your account and have forgotten the password, you will not be able to reset it yourself. Please contact ...
How to Change from HTTP to HTTPS in Pickcel On-Premise?
End users are not permitted to perform the HTTP to HTTPS migration on their own. To switch your Pickcel deployment to HTTPS, please contact the Pickcel support team: contact@pickcel.com. Requirements for Enabling HTTPS To initiate the change, ensure ...
How to Change Pickcel On-Premise Server from IP Address to Domain Name?
If you're migrating your Pickcel on-premise deployment to use a domain name instead of an IP address, follow the steps below: Edit the .env File Log in to your server terminal. Open the .env file using nano(or Vi): In this example: nano .env Find and ...
How to Change the IP Address in Pickcel On-Premise Setup?
To update the IP address for your on-premise Pickcel deployment, you need to modify two files and then restart the server. Follow the steps below: Edit the .env File Log in to your server terminal. Open the .env file using the nano editor(or vi ...
How to Configure Raspberry Pi for On-Premise ?
This guide provides step-by-step instructions for configuring your Raspberry Pi device for use with the Pickcel Digital Signage platform in an on-premise environment. Before proceeding with the configuration steps, you must first install the Pickcel ...