Why is my digital signage screen showing the default composition?

Why is my screen always showing the default composition?

When no Quick Play or Schedule is assigned to your screen, the default composition will be displayed.

However, if you've configured a Quick Play or Scheduled a composition and it's not appearing on your screen as intended, we recommend conducting a thorough review of your scheduled time and date settings for any potential errors. Additionally, ensure that your player has the correct system date, time, and time zone settings in place.

For further insights and solutions regarding issues related to scheduled content not appearing on the screen, please refer to the related answer titled 'Why is my scheduled content not displaying on the screen?'

If you continue to experience challenges or require additional assistance, please do not hesitate to contact our dedicated support team, who will be ready to assist you with the issue.