What do the three dots (Health indicators) on my screen mean and how do they function?
What do the three dots (Health indicators) on my screen signify, and how do they operate?
The three dots, also known as health indicators, provide insights into the screen/device's status. Each dot conveys specific information:
The first dot indicates the server/internet connection. A green dot signifies a healthy connection, while red indicates that the screen is not connected the internet.
The second dot represents content downloading. A yellow dot means content is being retrieved from the server, turning green once it's ready for display.
The third dot reflects the device's date and time. If the device's date/time is inaccurate due to an unstable internet connection, this dot turns red; otherwise, it remains green.
For assistance with any issues related to these health indicators, please reach out to our support team.
Login to your Pickcel account. Go to the Settings and select Device Profile. Click on + Add Profile. Enter the Profile Name. Hide Health Indicator should be disabled. Verify it and click on Add Profile. Hover the mouse over the profile, and click on ...
There are three methods available to check whether the screen is online or offline. Option 1: From the screen listing Within the screen module listing, you can find a column labeled Last Seen, which displays either a red dot or a green dot. This ...
Watch on youtube! 1. Log in to Pickcel https://console.pickcel.com/#/ 2. Select the "Screen" option from the menu 3. Click on the name of the screen that you want to deactivate from the list of added screens. 4. The screen details page will appear. ...
Watch on Youtube! Please follow the following steps to re-activate the screen: 1. Log in to Pickcel (https://console.pickcel.com/#/) using your credentials/Google mail account. 2. In Screen module, click on the filter icon on the top right 3. Click ...