General
Steps to enable additional permissions in Android 11 and 12 devices for Pickcel app functioning
1. Located in the top-right corner of your screen, you will find a settings gear icon. Please click on this icon. 2. Proceed to access the 'Apps' module. 3. Click on the 'Special app access' option. 4. Click on the 'Display over other apps'. 5. ...
How to change orientation (landscape/portrait)?
1. Go to the app settings. To go to the setting screen, Connect mouse to the device > while the app is running on screen > Double right-click > it will redirect you to the Settings screen. 2. Click on the Settings button. 3. select the orientation ...
Can I add multiple videos in my composition ?
In general, we do not recommend the use of multiple videos, spread in different zones of the composition as the behavior is unpredictable depending on the device you are using . Recommended way of using videos is having them all in one zone in a ...
Is Pickcel only a cloud based or can it be hosted on private network?
Pickcel is a cloud-based Digital Signage platform, commonly referred to as SaaS (Software as a Service). All your media files, including videos, images, and apps, are securely stored on Pickcel's servers, which are hosted on the AWS (Amazon Web ...
Can I run the Pickcel application directly on an Android TV or Android Tab?
Yes, if you possess an Android Smart TV or Android Tablet, you have the option to install the Pickcel applications directly. The Pickcel digital signage app is compatible with Android devices running OS version 5.1 (Lollipop) and newer. Nevertheless, ...
Does Pickcel provide white label digital signage solution?
Absolutely, Pickcel offers white-label digital signage software solutions. You can explore our white-label partners program or get in touch with our sales team to gather more details.
How to install Pickcel signage app on my Digital signage player?
We kindly request you to refer to the Pickcel digital signage player page for vital instructions pertaining to supported hardware, operating systems, and detailed installation procedures for the application.
Do You Provide Turnkey Digital Signage Solutions?
Yes, we support turnkey digital signage solutions. For additional information, please contact our Support team.
What are the minimum server requirements to have Pickcel digital signage software on private hosting network?
To support approximately 50 displays, you will need a small to mid-size server equipped with a Quad-core processor, 8 GB of RAM, and storage capacity in accordance with your media requirements (at least 1 TB, or more, along with external NAS). If you ...
What are the copyright restrictions and regulations?
It is your responsibility to ensure that you follow your country's copyright laws. Pickcel will not be responsible for any copyright infringements associated with your account. Be sure that you receive full written approval for media and content used ...
Is multilingual supported on Pickcel?
Presently, the Pickcel application (Pickcel console), is accessible in English, Spanish, French and Portugese languages. Furthermore, the Pickcel website is offered in two languages: English and Spanish. In addition to this, we have developed ...
Is it possible to integrate a 3rd party API in to Pickcel?
Yes, Pickcel can integrate with any 3rd party API which communicates over HTTP and supports standard messaging formats like JSON or XML. For more information, contact our support team.
Do I need to launch Pickcel signage application every time I switch on the device?
No, the Pickcel digital signage application will initiate automatically whenever the device is powered on.
Can Pickcel signage work on moving vehicles, say a cab or a bus?
Yes, Pickcel signage can operate in various scenarios, including moving vehicles, as long as there is a reliable internet connection available.
Does Pickcel provide display screens?
While we do not directly sell screens, we are fully equipped to assist you in acquiring display screens. We have established partnerships with renowned panel manufacturers such as LG, Samsung, and Phillips. For additional details, please feel free to ...
How can Pickcel cloud digital signage solutions benefit my business?
Digital Signage helps businesses in various ways. Refer to the following resources for better understanding: Industry-wise digital signage use cases and benefits Explore case studies of our clients and how they are utilizing digital signage for their ...
What is the cloud storage that we get in Pickcel console account and can it be increased?
Pickcel offers varying standard storage allocations for different account types: Trial Account: 1 Display 200 MB of cloud storage Professional Account: 3 GB per display Business Account: 8 GB per display Enterprise Account: More than 250 displays 3 ...
How many displays in an instance can be supported on Pickcel?
Pickcel's cloud infrastructure has the capacity to accommodate an unlimited number of screens. Should you need licenses for over 250 digital signage screens, please don't hesitate to get in touch with us to discuss our Enterprise plan option.
How many user logins do I get with a single Pickcel account?
Currently, both the Trial and Professional plans offer a single user login per account. However, Enterprise users can request access to a multi-user login feature. In the future, we will introduce the ability to add multiple user accounts with ...
Do I need active internet connection to play contents in Pickcel digital signage?
Pickcel offers offline content rendering for Image/Video and Scroller applications. In these scenarios, the Pickcel player downloads all the content locally and plays it according to the schedule. However, an active internet connection is necessary ...
What are the basic requirements to run Pickcel Digital Signage?
A. For Pickcel Cloud Digital Signage: A Media/Signage Player compatible with one of the following platforms: Android Chrome OS Amazon Fire TV Stick LG Web OS Samsung Tizen Inbuilt Android display If using a Media/Signage player on Android, Chrome OS, ...
What is Digital Signage?
Digital signage, a subset of traditional signage, employs digital screens and technologies such as LCD, LED, and projection to showcase a variety of content, including digital images, videos, streaming media, and informational displays. Digital ...